We are pleased to offer direct billing for Pacific Blue Cross and Great-West Life.
What you need to bring:
1. Your extended benefits card with policy number and member ID
2. Doctor’s referral, if required by your policy
Direct Billing FAQ1. When Will You Bill My Provider?
Don’t worry, you are still eligible for direct billing! Your extended health carrier will automatically deduct the appropriate percentage of your treatment, and you pay the balance of your visit at the beginning of your visit.
You can learn the details of your coverage by contacting your extended health carrier or from your plan administrator.
If your visit is denied for online direct billing or listed as pending, we ask that your balance is paid in full before you begin your treatment. Maple Ridge Physiotherapy & Pain Clinic can provide you with official treatment receipts which may be used for tax purposes (or for submission to your extended health carrier if listed as pending).
Due to extended insurance provider policies, any physiotherapy visits that involve acupuncture treatment can only be submitted as physiotherapy treatment, not acupuncture.